Customer Stories
"We want to thank you for such a precious piece! I love everything about it, like the gem's hall-of-mirrors dazzle and it’s beautiful band. The gem also changes colour under different lighting and is gorgeous it's truly one of a kind, so thank you so much!"
"A wonderful pre- to post-sales service from the LeCaine Gems team, including Ashley, Michael, Yaowei! From possibilities of ring customisation to trying of rings in-store, the experience was truly an intimate and exciting one until the choice of wedding bands were made by us. As a long-distance pair, the communication with Ashley was seamless and we were able to nail down the specifics of the rings even for my partner who resides abroad. The rings we chose were unique, and the value priceless, coupled with great after-sales service offered! We would both love to get our future jewellery with LeCaine Gems!"
"During the process of deciding which engagement ring to choose, the staff was very friendly and experienced, sharing their knowledge about the gems and materials. I felt assured and comfortable. Lovely customer service. I will get a wedding band from LeCaine."
"Thank you so much❤️ the ring is super gorgeous, matches my LeCaine tennis bracelet😜💕💕"
"We were looking for diamond alternatives, specifically moissanites, when we chanced upon LeCain gems :) We first met Ashley at her newly opened shop a few months back. She has been very patient with us, walking us through different options and recommending based on our style and preference, I like that she is very meticulous and attentive to detail. I always thought that I wanted a colourless moissanite till she showed us her colored series and the colours are so beautiful and unique (sparkles differently indoors vs outdoors). It has been a pleasure to have Ashley guide us through, though we have yet to design our ring but I've already got my first LeCain piece, dark grey blue moissanite necklace in 18K."
"Hi Ashley! Just wanted to share with you that greatly appreciated that you rushed the order for me. He proposed today and I managed to collect the ring in time to counter propose too! 😌😌😌 Our rings also fit well!!! Loved how mine turned out!"